Frequently Asked Questions
Helpful Information
Find answers to common questions about our services, company, and more.
Do I need an appointment for an estimate?
Walk-ins are always welcome, but scheduling an appointment helps us serve you faster.
You can request an estimate online or call your nearest Body Shop location to set a
convenient time.
Do you work with insurance companies?
Yes. We work directly with all major insurance carriers and handle the paperwork,
estimates, and approvals on your behalf — making the process simple and stress-free.
Do I have to use the repair shop my insurance recommends?
How long will my repair take?
Do you offer a warranty on repairs?
Yes. Every repair at The Body Shop is backed by our Lifetime Warranty on paint and
workmanship for as long as you own your vehicle.
Can you match my vehicle’s paint color exactly?
What if my car isn’t drivable after an accident?
Can auto body shops match the paint color exactly?
Yes, we use advanced color-matching technology and expert paint technicians to achieve precise color matching. Our goal is to seamlessly blend the repaired areas with your vehicle’s original paint finish.
Do you offer rental cars or loaner vehicles?
Can you repair hail damage?
Yes. Our Paintless Dent Repair (PDR) service is ideal for hail damage and small dings,
often completed faster and more affordably than traditional repair methods.
Do you handle ADAS calibration after a repair?
Yes. Our facilities are equipped to perform Advanced Driver Assistance System
(ADAS) calibrations to ensure your safety features — like lane assist and adaptive
cruise control — function exactly as intended after a collision..
Do you offer rental Will you keep me updated during the repair process?cars or loaner vehicles?
Yes. Communication is a top priority. We’ll keep you informed with status updates
throughout your repair so you always know where things stand.